new Delhi: Delhi Metro Rail Corporation (DMRC) has resumed its services on Yellow Line and Rapid Metro today. Operating was smooth in the first four hours from 7:00 am to 11:00 am, with around 7500 passengers availing services. This information was given by DMRC.
However, after more than five months in Delhi, when Metro train services resumed on Monday, due to problems in the network, many people faced difficulties in purchasing smart cards or making online payments.
At several stations, including the Central Secretariat, Chawdi Bazaar and Chandni Chowk, passengers said that there were a lot of problems while making online payments. Similar problems were reported in most underground metro stations.
Delhi Metro Rail Corporation (DMRC) resumed its services on Yellow Line and Rapid Metro, today. Operations in the first four hours from 7:00 am to 11:00 am was smooth with approximately 7500 passengers availing services: DMRC pic.twitter.com/4VVJtEUNv5
– ANI (@ANI) September 7, 2020
Mohammad Mohsin (28), who went from Kashmiri Gate to Sinkadarpur, said that he had problems while recharging his smart card as he was unable to pay through e-wallet due to interruption in mobile network.
It is worth noting that token facility is not available in the metro to avoid Kovid-19 infection. Only smart card holders (including those using QR codes on the Airport Express line) are allowed to travel.
Similarly, new smart cards can also be purchased by paying online at customer service centers or ticket counters. Parvez, who went from Saket to Azadpur, said that his smart card was not sufficient and due to network problems, his debit card was also not working. He said, 'I could pay after 10-15 minutes'.
Ahmed said that there were no long queues on the first day, so there was no major problem due to delay in online payment. He said, “In normal days, there would be chaos in such a long time.”